Team Startupcity

• Darwix AI secures $1.5Million from leading investors to scale its GenAI sales platform.
• Enables omni-channel sales conversations on voice, chat, email & in-person.
• Aiming at enterprise growth in US, India & Middle East in BFSI and retail.

Darwix AI, a next-generation startup revolutionizing enterprise sales intelligence, has secured $1.5 million in a funding round from early investors Rebalance, IPV, JITO Incubation and Innovation Foundation, Growth Sense, Growth91, and a number of high-profile angel investors. The list of names includes startup founders Ankit Nagori, Sanjay Suri, Amit Lakhotia, and Mekin Maheshwari.

The business intends to invest the capital in speeding up product innovation and spreading presence in important global markets, mainly the US, India, and the Middle East.

Co-founded by experienced entrepreneurs and IIM alumnus Ajay Sethi and Hanit Awal, Darwix AI is creating an industry-first, end-to-end generative AI platform that enables businesses to handle omni-channel sales conversations covering voice, chat, email, and face-to-face interactions with intelligence and automation.

In contrast to legacy point solutions, Darwix's end-to-end GenAI stack provides businesses with end-to-end visibility and control over customer interactions across platforms. The one-stop infrastructure provides integrated conversational intelligence and automation, enabling brands to amplify every customer touchpoint.

We're addressing a very real problem for big business," remarked Ajay Sethi, Darwix AI Co-founder. "Most businesses are dealing with siloed, black-box solutions. We provide a cohesive GenAI system that not only hears but learns and optimizes every interaction with actionable intelligence.

The platform is already powering sales intelligence for major players in BFSI and Retail, with integrations across top 10 enterprises in these sectors. Darwix AI’s proprietary multi-tenant LLM stack, combined with hardware-level innovation, enables secure and scalable AI adoption for enterprises looking to future-proof their customer engagement strategy.

Backing the vision, Aishwarya Malhi and Vikas Kumar, Co-founders at Rebalance, noted: “Sales conversations are core to business success. Darwix AI’s ‘agent + AI’ model is not just smart, it’s necessary. Their momentum in BFSI and retail speaks volumes  and we’re thrilled to support their next phase of growth.”

With new investments, Darwix AI will accelerate global hiring, extend deeper into enterprise applications, and expand its AI-driven sales platform to new industries and geographies. As generative AI solidifies its position in enterprise growth, Darwix AI is set to pioneer the charge out of India, providing intelligent, scalable solutions for global enterprises.