GreyLabs AI Raises Rs 85 Crore to Scale Voice AI in BFSI
- GreyLabs AI secures Rs 85 crore in Series A funding led by Elevation Capital.
- The startup to expand R&D, workforce, and reach across Bengaluru and Delhi.
- Funds will support the launch of its next-gen voice AI agents for BFSI clients.
GreyLabs AI, a Bengaluru based voice AI startup transforming customer interactions in India's banking and financial services industry, has raised Rs 85 crore (approximately $9.6 million) in a Series A funding round led by Elevation Capital. Existing investor Z47 and several angel investors also participated in the round.
The fresh capital will be used to expand the company’s research and development, grow its team, and scale operations across Bengaluru and Delhi. GreyLabs plans to onboard over 300 BFSI clients and handle billions of monthly customer interactions as it strengthens its footprint in the sector.
Founded in 2023 by Aman Goel, Harshita Srivastava, Shivam Gupta, Raj Sanghavi, Debabrata Basak, and Shreyas Patel, GreyLabs AI focuses on building agentic voice AI platforms that automate and humanize customer engagement. Its technology integrates voice, speech, and email analytics into a unified automation stack, improving efficiency while ensuring regulatory compliance for banks, insurers, and NBFCs.
The company’s next-generation multilingual voice AI agents can manage tasks such as sales, collections, customer service, renewals, and verification calls, offering seamless communication across India’s diverse linguistic landscape.
Also Read: Vaani AI Research Raises $400,000 to Advance Voice AI Technology
In just 18 months, GreyLabs has scaled rapidly, processing hundreds of millions of customer conversations for over 50 BFSI clients, including RBL Bank, Axis Finance, IDFC FIRST Bank, SBI Life Insurance, and Groww.
The founding team previously built Cogno AI, a conversational platform acquired by Exotel in 2021. With this latest funding, GreyLabs AI is poised to accelerate innovation and strengthen its position in India’s fast-growing fintech and voice AI ecosystem.
