ClickPost, India’s largest logistics Intelligence platform for online retailers with an impressive client base including companies such as Nykaa, Puma, Pepe Jeans, Acer and Supertails amongst others, has recently raised $6 million in a Series A funding led by Inflexor Ventures partners and Athera Venture Partners. The round also saw participation from Riverwalk Holdings and an existing investor, Rebright Partners.

The company has a slightly different story than most startups in today’s world
because it first achieved profitability in 2019 and has since powered its growth using its own revenues.

It was initially launched as a developer tool to help engineers integrate with courier APIs. However, the company then pivoted to providing a post-purchase experience platform for brands, which over the years has evolved to serve all their logistics tech needs. ClickPost has helped large fashion retailers convert more than 35% of their returns to exchanges, and has helped others improve shipping NPS by upto 40%. It’s an all-in-one logistics management platform that provides everything from accurate delivery dates in the pre-purchase journey to multi-carrier integration, tracking visibility, returns and exchange management, and omnichannel enablement.

Over 300 enterprises across India, North America, APAC, and the Middle East use ClickPost. The company currently tracks more than 1 million shipments daily, which makes it the largest player in it’s space in India, and is aiming to grow 5x in the next 2 years.
Naman Vijay, the Co-Founder and CEO of ClickPost, says, “We believe the next few years will give rise to some generational companies in the E-commerce enablement space. Indian SaaS companies have a tremendous opportunity to serve the high-growth Indian D2C brands benefiting from increased consumption in India, and then capture global enterprises with a ‘Build in India and Sell to the World’ strategy which continues to pay rich dividends for Indian SaaS companies.”

He further notes, “E-commerce is a space where vertical AI products will see a lot of adoption as brands look to grow more efficiently and compete with the likes of Amazon who have vast resources to provide a more data-driven experience to shoppers. This puts the onus on SaaS companies like us to provide solutions that keep brands at the forefront of innovation.”

“Our decision to invest in ClickPost was rooted in our unwavering belief in the exceptional founding team and the scale they have achieved while maintaining a focus on capital efficiency, innovation, and quality. Further, as consumers and enterprises increasingly turn to online commerce, the demand for efficient and scalable digital logistics infrastructure is bound to increase. ClickPost is poised to capitalize on this trend, offering innovative solutions that meet the evolving needs of both businesses and consumers within India as well as globally.”, said Pratip Mazumdar, Partner, at Inflexor Ventures.

Rajiv Mehta, General Partner at Athera Venture Partners, concurred: “Our investment in ClickPost is a testament to our ethos of backing bold entrepreneurs solving hard problems multi-fold better than the status quo. With continued, broad-based growth in e-commerce ahead of us, large enterprises and new-age brands alike seek best-in-class logistics experience for their customers and intelligent infra for their own efficiencies. ClickPost’s depth, agility, flexibility, and data advantage place them well to deliver this,in India as well as in global markets. Naman, Prashant, and their talented team have made remarkable strides in efficiently scaling a top-notch product - we’re thrilled to join them on this journey.”