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Technological support in Human Resource Management

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With each passing day, technology is booming unfurling the flag of advancement in the sky making us aware of its existence in the human world. Human is the most wise and intelligent creature on earth which invented science and technology and as its by-products, multiple machineries were invented and still being invented which seem to control the pace of its creator. Human resource is the Sun of this solar system like corporate world, where humans are creating, discovering, exploring, assisting, administering, guiding, and using the technology to enhance its pace of work. So, choosing the right person for the right position is a concerned area for keeping the corporate empire alive perfectly and efficiently.

The dedicated department which is responsible for selecting, recruiting, training the perfect workforce to fetch the highest outcome in a top-notch company is called Human Resource Management. Human resource is also regarded as human capital when employees are treated as an asset for the company. In enormous MNCs there are departments of HR, but for smaller ones, they outsource such services from discreet firms which are made for consultation of HR services like advertising, interviewing, selecting, recruiting and training. Globally HR consultancy market is growing at leaps and bounds and exhibited a sale of $49.4billion in 2022 and expected to reach $82 billion with CAGR of 5.2 percent in India, the HR market has grown 21 percent in four years and valued around Rs.22,800 crore.

With the wide awakening of science and technology every sector of economy has surrendered in the hands of divine technology which is uplifting the market at the speed of light. Alike Information technology, Marketing and Sales, or Business analysis Human resource management has also been touched by the wave of technology. The part and parcel of this corporate world is seeking the right measures to streamline all the operations and methodologies to magnify their effectiveness, efficiency and efficacy in all types of services. Over 50 percent of people think technology will determine workplace changes in the next 5 to 10 years.

So, let’s take a look at the recent technological trends of Human Resource departments, which the organizations are following to be the apple of the industry’s eye.

Applicant Tracking System: Human resource team works as the gatekeeper of a company who checks and scrutinize a person before adding to the workforce. Recruitment process is a long strenuous effort of selecting the best talent for the company which needs a lot of patience and perseverance to get the best chunk out of the pool of applicants. Applicant Tracking system is a special software which posts job openings on a corporate website, screen resume, and generate interview requests to potential candidates by e-mail. The system also has automated resume ranking, pre-screening questions and response tracking, and multilingual capabilities.

Data-driven Scrutinization & Skill Assessment: Data analytics and AI can make the process of background checks seamless and more accurate. It runs the automatic system of identity verification, checking previous employment to education checks. It saves the precious time and money of HR manager to check candidate’s profile faster, and respond to potential candidates quicker and make smarter hiring decision. The digital tools also assist in online skill assessment of candidates, such as cognitive assessments, coding tests, technical expertise, domain knowledge, and communication skills.

Learning Management System: This software helps to customize the training program of newly joined candidates and track whether employees have completed them and assess student performance. It also offers students or trainees with the ability to use interactive features such as threaded discussions, video conferencing, and discussion forums. LearnUpon, Docebo,iSpring Learn are few famous employee learning application software.

Artificial Intelligence: AI technology can cover various backend processes like calculating and keeping records of the payroll, recruitment and onboarding performances of the HR managers. It can also track the productivity and efficiency of the employees. So, it has become a child’s play to validate the performance of the employees and identify the areas of improvement. This kind of time taking tasks can be accomplished in no time, giving them a golden opportunity to put the efficiency of their grey matter in complex tasks like HR and business strategy, organizational effectiveness, change management, employee relations, SWOT, and VED analysis, negotiate, arbitrate or mediate the disputes between employees or departments.The value of the AI chatbot market will hit $10.5 billion by 2026. AI implementation will create 97 million new jobs by 2025 and alter many existing jobs.

One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man-Elbert Hubbard

Social Media Hiring: Social media is driving the whole world now and every sector of the industry is creeping into the social media platforms for fetching fabulous funding. Famous and one of the wealthiest company, Facebook has a different section for job seekers and hiring managers. It simply connects both the section and make the recruiting a hassle-free method. When we are talking about hiring, we cannot forget about LinkedIn, which is the first ever social media platform for hiring. Presently, there are 930 million users on LinkedIn, 61million user weekly searches for job here and nearly 34.5 million users actively use LinkedIn each day. In 2022 it experienced 22 percent increase in engagement. Many Indian hiring platforms have also been introduced like Naukri.com, and Upskill which are also eminent platforms in the field of HR & Recruitment.

Cloud Technology: Cloud-based HR systems can help to improve communication and transparency within the company. This enhances employee engagement and retention.Thecloud storage system stores huge amount of company data and save it from getting perished by natural phenomena and also helps in uploading and managing data centrally. It also helps in managing remote workforce and at the same time enhances employee’s productivity by boosting teamwork.

Maintaining Safety & Security: Today technology is used to ensure employee safety, as it is not only important to reduce injuries and fatalities but it is also important to minimize absenteeism. This helps in maintaining the efficiency of the workforce in the workplace. Thus, safety plays an important role. Offices are combining technology and safety with 3D visualization technology which is helping the employees to become better aware of their workplace surroundings and the dangers they may encounter. Women safety at workplace is one of the most important and vital segment of safety system which is maintained by application software which will use the internal network system of office and can be operated through mobile network, so that it can be operated anytime and anywhere.

Hybrid Work Model: The widespread unleashing effects of pandemic have given birth for Work from home culture which has deeply penetrated in the corporate world. Having a common network of all the computer system has enabled the offices to work remotely, which is saving time, money and reducing travel time and rate of employee absenteeism. About 60 percent of businesses will opt for a hybrid work model in next few years. Hybrid work is the future of corporate world.

Conclusion
From the above points it can be said clearly that technology has deep rooted impact in the corporate sector and it is bringing about a revolution in the way talent is being assessed, scrutinized and sieved properly and carefully before bringing onboard. About 94 percent of HR professionals believe using recruitment software has positively impacted their hiring process. 86 percent of the candidates are using smartphones and online platforms for searching jobs rather than wandering about offices. Post pandemic period is witnessing a wide impact of digital transformation in the workplace and the spending will reach to $2.8 trillion by 2025. As the day will continue, the astounding effects of technology will go wider and more effective. Some trends will come and go and a few will surely stay constant and longer but human needs to be ultimate and universal progenitor on earth which is unperishable.