Trip Me: The Future of Travel
Ajay Alexander & Sajay Alexander,
Living up to the interest, the duo continued their tour plan creations and bookings, offline. This involved the traditional aspect of booking tour plans, where the services were dependent on the sales team. Today, because of their customized travel plans and experience of the team in the field, Ezz Holidays has attained five-star rating across various platforms like Google, Facebook & TripAdvisor. The company has completely evolved and continued to cater services under the brand name Trip Me.
Hassle-free Services on the Go...
Bangalore based Trip Me has forayed into a whole new dimension where they are changing the way people see tourism industry
Be it MNCs or small travel agencies, they all lack a good-on trip service. In case of any kind of complaint or assistance that a traveller might require, these companies go through multiple linked calls and are later escalated to a customer representative, who has no idea of the need of the traveller. This has created a negative connotation in the industry and a main reason why companies fail to attract repetitive customers. Sajay Alexander, CEO of Trip Me explaining their way of enhancing the customer experience, says “From the very beginning, we make sure to give traveller’s what we’ve promised, either by rechecking and reconfirming all bookings with hoteliers and cab before commencing of the trip. Also, our travel reps are assigned to
Trip Me has carved a niche in the industry at present by creating a unique online planning and booking platform, where this provides customers a wide range of choice using the theme based selection of places. Moreover, a traveller can plan the trip by selecting preferred sightseeing places according to the theme based or individual or both. Additionally, users can book international & domestic flights, cabs, and buses.
Bangalore based Trip Me has forayed into a whole new dimension where they are changing the way people see tourism industry. For instance, most travellers are unaware of the importance of the places they visit. They either hire a tour guide or search online about the place. To make the travel experience meaningful and experiential, team Trip Me is bringing in augmented reality technology along with artificial intelligence. “We are building a product that helps travellers be informative, entertained and amazed. In the next couple of months, you’ll see many technologically advanced products and services revolutionizing the travel & tourism industry from Trip Me.”