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Senocare : Transforming Elder Care with Personalized Solutions and Holistic Support

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Punita Khatter,  Managing Director

Punita Khatter

Managing Director

The healthcare landscape is witnessing a rapid shift towards home-based services, especially for the elderly. Responding to this need, Senocare embarked on its journey nearly four years ago. With its emphasis on personalized home-based eldercare, they provided not only medical but also non-medical support, that brought feeling of comfort and safety for seniors but also their kids and loved ones who are away from them due to work. Knowing that there is a professional, compassionate & accountable team, a call away for their parents every need, is huge respite to the entire family.

Several start-ups have emerged in the eldercare space, each adopting unique approaches and demonstrating significant potential. Among these, Senocare stands out for its holistic care model, offering both medical and non-medical services. Backed by extensive research and driven by a commitment to quality, Senocare has garnered widespread recognition for its reliability and comprehensive range of services, making it a trusted name in the eldercare industry.

Response to Pandemic Impact

Senocare was born out of a deep recognition of the urgent needs of elders, particularly highlighted during the COVID-19 pandemic. “Before COVID, we were unaware of the extent to which seniors and their distant loved ones struggled with everyday tasks and
social isolation. The pandemic only brought these challenges to the forefront, as many elderly individuals were cut off from their normal routines and unable to navigate online services for essential needs like making payments or ordering groceries”, says Punita Khatter, Managing Director, Senocare. Recognizing the lack of holistic elder care options, especially for families abroad seeking trustworthy services, the health care centre embarks on a dedicated journey to provide compassionate, accountable, and comprehensive elder care.

Spectrum of Services Provided by Senocare

Senocare endeavours to help every elder with their varied problems, we provide 65 Plus services. These include Health & Fitness, Home Security & Maintenance, Travel & Tours, Forms & Filing, Technology & Trouble shooting, Memories & Milestones. It’s not just a wide spectrum of services we offer but the accountability and compassion with which we serve that is most appreciated by the elders. While there are many companies doing meaningful work in the space of Eldercare, but senOcare truly stands out for their approach in engaging Geriatric & Palliative care for the Elderly.

Senocare recruits individuals from Skill India training programs or local communities to tackle this, ensuring they undergo thorough background checks. Selected caregivers receive in-house training for 2-3 weeks through its foundation, where it educates them about aging, elder care challenges, and appropriate responses. The health care centre's training emphasizes compassion and vigilance, preparing caregivers for real-world scenarios, unlike many others in the field who lack proper understanding. By fostering a culture of care and responsibility, the firm not only meets the needs of its elders but also instills a deep sense of purpose in our caregivers. This approach has earned Senocare's caregivers a strong reputation, leading to high demand and long-term satisfaction for families.

Expanding with Excellence

Senocare's plans are centered on expanding its reach while maintaining the highest quality of elder care. The immediate goal is to deepen its presence in Delhi-NCR, given the immense unmet demand in the region, before venturing into other states. “We have embraced a balanced approach that combines technology with a human touch to streamline processes and ensure reliable, compassionate service delivery. While growth is a priority, maintaining quality is non-negotiable. We continue to improvise our recruitment and training strategies to bring on board caregivers who resonate with our values and vision,” emphasizes Punita Khatter. With a clear vision and promising growth, the company is positioned to meet the increasing demand for elder care solutions.