Founder & CEO
Mehery, the brainchild of visionary founders, took shape when WhatsApp Business Account opened its API for third party applications. “Our mission is to democratize business customer conversations”, explains Kershasp Carnac, Founder & CEO at Mehery. “Through innovative product offerings focusing on business enablement and consumer utility, we are determined to revolutionize business-to-consumer communication. The structure of the open API has facilitated the seamless connection of multiple systems to our platform, resulting in a wide array of integrations that new clients can take advantage of" he further adds.
Mehery prides itself on offering two primary services licenses of Mehery Smart Conversations and professional services.
Mehery’s mission is to democratize business-customer conversations
Central to Mehery’s success is its proactive customer engagement, earnestly listening to and acting upon valuable feedback. This approach empowers the company to continually enhance its Smart Conversations platform, introducing novel features, improved functionality, and refined modules to deliver a superlative customer experience. The open API structure stands as Mehery’s unique selling proposition, magnetizing numerous organizations eager to integrate their systems seamlessly with the platform. Moreover, Mehery’s ongoing integration with Google Dialog Flow and CHATGPT4 API further amplifies the platform’s innate strengths, promising even greater strides in customer communication.
Navigating through the challenges posed by evolving messaging channels, Mehery stands agile, bolstered by constant investments in aligning its technology infrastructure with ever-changing APIs and business models. The company maintains an open communication channel with customers and conducts formal engagements every quarter, ensuring customer needs remain at the heart of its strategic approach, propelling the company towards continual improvement.
Driven by a vision to attain 100 customers for their Smart Conversations platform in the current fiscal year, Mehery has recently launched a bold new product undergoing proof of concept and beta testing, heralding an era of exhilarating developments for the company and its esteemed clientele. With a staunch commitment to customer-centric innovation, fueled by its open API infrastructure and guided by a dynamic team, Mehery is poised to redefine how businesses connect and converse with their customers in India and globally.