Narendra Singh Sekhawat & Prashant Malik
Repair Maniac is your appliances improvement expert offering repairing services of all the home appliances including, TV, refrigerator, AC, geyser, microwave, washing machine, and induction. The company ensures effective delivery of services where each customer’s work goes
Repair Maniac has a team of passionate professionals with the right mix of seasoned veterans and newbies who helps in developing and generating out-of-the-box ideas and maintaining top-notch quality
Repair Maniac has a team of passionate professionals with the right mix of seasoned veterans and newbies who helps in developing and generating out-of-the-box ideas and maintaining top-notch quality. The workflow is dynamic and connected, connecting each department to another, thus maintaining speed and accuracy. The company follows a basic structure where the team is divided into various departments. The team prioritizes the B2C segments, whereas the company’s partners individually handle the B2B segment to avoid any negligence. It also has a call centre set up with IVR with a goal to provide the best service and leave no stone unturned. The whole team is dedicated to reach every corner, providing a single number as a one-stop solution for all the appliances in their home and office. “Even though we are a startup, we have separate departments to handle separate dimensions where hierarchy is maintained. Generally, service startups work with individuals on a commission basis, while we have a proper team working fully in our organization,” they add. With a vision to become the number one choice for requirements like repairing, servicing and maintenance of their appliances, Repair Maniac aims to reach its presence nationwide in the next five years. It also envisions making inroads into Tier 2 cities shortly.