In India, numerous sales reps cooperate straightforwardly with customers throughout all periods of the deal's interaction. They're liable for distinguishing a customer's necessities, pitching products or services, and guaranteeing they have a positive encounter from start to end. Sales reps require strong communication that is the groundwork for building significant associations with clients. This is normally impacted by a lot of variables like the agent's feelings, product information, capacity to deal with complaints, and others. Salesken is your one-stop answer for this, acting as a continuous assistant to these agents ensuring that the general number of changes in an organization increments and there is an expansion of income.

“At Salesken we understand that sales is a dark art, and all conversations are unique and complex. Even though they follow a particular playbook, there are multiple factors which influence a sales conversation. For example, the way a top performing sales rep handles the objection is completely different from how an average or bottom performing sales rep handles it. However, a real time assistant can help average or bottom performing sales reps handle objections the way a top performing sales rep does.Salesken’s AI engines learn from the historical conversations and build a knowledge graph which includes all the winning characteristics of the top performing sales reps, this will essentially help the average and bottom performing reps perform better during their conversations”, briefs Surga Thilakan, Co-Founder & CEO, Salesken.

Thriving on 'Science of Sales'
Salesken realizes that sales is a scientific process, they bring the best of Data Science

into sales so the sales reps are directed in a specific heading to make their discussions fruitful while the team manager gets a total insight into the discussions and significant bits of knowledge on how they can work on the reps'performance. Their AI engines can assist organizations with acknowledging incomes which might have been lost in any case.

At Salesken we understand that sales is a dark art, and all conversations are unique and complex

“Salesken’s platform listens to live audio streams from both the agent and the customer. The platform understands the emotions, intent and the responses from customer with the help of advanced Machine learning models and deep learning algorithms which are built in house and represents the real and complete voice of the customer even in a remote conversation.

Like a remote assistant to the agent, Salesken would provide cues in real time directing the agent to navigate through the call in a particular direction which would make the call a successful one. One of the major factors that differentiates Salesken from other players in this space is the ability to provide real time assistance to the sales reps. One of the major factors that differentiates Salesken from other players in this space is the ability to provide real time assistance to the sales reps”, shares Surga Thilakan.

Saleskenis gaining some decent traction from both India and US geologies. In coming months, their major focus is to build a strong Go to Market Strategy to grow their business in both Indian and US topographies. They are having an extraordinary talent who has fostered some highlevel ML and deep learning models which can grasp inferences from sentences too. In any case, they are currently employing extra ordinary ability across various capacities in various geologies to execute an impeccable GTM system and to deliver the products.

Both the Co-Founders Surga and Sreeraman were working with Goldman Sachs and respectively. They have moved on from their corporate roles to begin an ability improvement office called Istar where they prepared a large number of Sales experts over a range of 10 years. Further, they carry the best of information science to deals which prompted the initiation of Salesken.