Omni-Channel is the way of business today, whether it is frontend or backend. If you are not digital, you are lacking oxygen to survive in the business world. Industries like healthcare, finance and retail are walking the digital way with assistance from retail solution providers. But to wary, these solution providers neglect the much growing SME segment that needs immediate attention. Realizing this, Vinay incepted Retail Insights in 2012 in Bangalore. Within a short span of three years, Retail Insights has emerged as the Chief Digital Officer of any retail house.“Passion drives our solutions and though we are a small company, we are dexterous to compete with others through our expertise, implementation approach and many more,” quips Vinay, Director - Strategy & Relationships, Retail Insights.

The company develops smart affordable solutions, which endow Retailers with fortitude to automate, develop on-demand resources, build real-time customer engagement,

enhance in-store activities, seize optimum inventory levels and enable effective merchandize and assortment planning. “When it comes to technologies, our solutions are built on the problem statement from the business cases, instead of existing platform or a product,” adds Vinay. The solutions are devised under the guidance of technology committee and a few technology connoisseurs.

Retail Insight has partnered with retailers to leverage superiority, while its envious track record of having crème de la crème customers and more than 95 percent of repeat businesses vouch for its supremacy

Retail Insight has partnered with retailers to leverage superiority, while its envious track record of having crème de la crème customers and more than 95 percent of repeat businesses vouch for its supremacy. The company endeavors to suffice the rising needs of end-to-end, omni-channel and seamless retail experience through point solutions that in turn churn out quick returns with right acceleration. Backed by proven domain and technical engineering capabilities, the solutions empower the 20 experts of Retail Insights to hand hold its customers not just in developing their online venture, but also in merging their virtual store to

the physical store. As a share towards the growing IoT sector, the company is currently working with iBeacon technology for in-store contextual offerings.Powered by Bluetooth low energy proximity sensing, the Apple’s technology enables smartphones, tablets and other devices to perform actions when in close proximity to an iBeacon. Through this breakthrough, shoppers are intimated on the discount offerings that their favorite brand beholds.

Treading Towards Excellence

While hiring good employees merely represents half of the battle, retaining the best minds can make the success a daunting feat to achieve. Retail Insight, in a bid to retain a short and sweet crew, hunts for good, hard-working and energetic resources and handpicks them who possess multiple technological skills, while its open work aura, which encourages a free flow of communication,makes the company a best place to work for.

Backed by such attributes that fuels success, Vinay shares the philosophy that drove him to pinnacle as follows, “As long as you have motivation and passion, go for it. Always have 2-3 members with you who will undoubtedly fuel your growth. One must have different thoughts to make a thing work”. Keeping such magnificent persona as the force beneath its wings, the Bangalore-headquartered company, which had circumscribed its boundaries of operations to the country, is now looking forward to expand to U.S., UK and Canada.