From serving a total number of 20,000 customers in 2014, it completed serving over 50,000 with the end of 2018
Addressing the Challenges
The recurring drawback regarding the business operations of the travel & tourism industry has always been the pricing. This is one of the various problems that Travel & You takes into account very seriously. Due to influx of more and more companies in this domain,it has become difficult to standardise the pricing. The GST bill also had an impact on the travel businesses in India. "Recent implementation of GST on hotels and other services has had a major impact on domestic travel because the prices of hotels have gone up. So, there were people who used to plan incentive programs for their people. The rate of a room which has gone up after GST is no less than the rate of the room which we get outside India", says Ashwani Shukla, Head, operations.
Impact on the Market
Travel & You has efficiently generated happy clients in various sectors of the industry. It has been
Growth & the Road Ahead
Since its inception in 2013, Travel & You has shown exponential growth both in terms of profitability and wisdom. It has been able to generate happy clients from various verticals of the industry and create a name for itself. The company has experienced a YOY growth of 30 percent in terms of revenue whereas the percentage growth in the number of customers has also been the same. From serving a total number of 20,000 customers in 2014, it completed serving over 50,000 with the end of 2018. "We are actually working on a 2 year plan right now. By 2021 we are expecting to have our numbers doubled and added to that we want to become the best agency for `tailor made groups' in the travel & tourism domain in India. We will be having corporate travel of course and we would also like to introduce some tailor made services for nuclear families and also people who want to travel in groups. We are looking forward to catch hold of that market. These should happen within the next 1 or 2 years", concludes Satish Saini, Head, Domestic Market.