Dr Rachna Kucheria
Founder
In response to the growing need for dependable virtual healthcare during the pandemic, DOCGENIE was founded in 2020 by a founding team including Dr Rachna Kucheria and Vijay Raghunathan, in collaboration with an advisory panel of senior doctors.
Backed by decades of global clinical experience and deep expertise in telemedicine, the founders recognized the limitations of existing platforms, which primarily functioned as transactional marketplaces. DOCGENIE was envisioned as a high-quality online outpatient department (OPD), focused on delivering clinical excellence, providing access to experienced doctors, and maintaining a patient-cen tric approach.
Dr Rachna Kucheria, Founder of DOCGENIE and a licensed practitioner in both India and the U.S., states, “We believe in a hybrid approach that combines technology with human support. This ‘phygital’ model ensures personalized care, secure data management, and services tailored to the diverse healthcare needs of Indian patients”.
Building on its vision of patient-first virtual care, DOCGENIE approaches healthcare not as a profit-driven industry but as a shared responsibility. It emphasizes the need for collaboration between governments and the private sector to improve global health outcomes.
The platform is committed to understanding patient needs, empowering doctors to deliver better results, and leveraging emerging technologies to enable seamless, effective care. Supported by a strong network of experienced medical professionals and a robust hybrid care model, DOCGENIE is redefining the landscape of quality remote healthcare in India and beyond.
Advancing Patient-Centric Care with Telemedicine Innovation
Strengthening its commitment to patient-centered care, DOCGENIE goes beyond virtual consultations by offering comprehensive care packages tailored to specific groups, including the elderly, individuals managing diabetes, and those seeking obesity support.
These services are delivered through a multidisciplinary team of doctors, dietitians, psychologists, and fitness experts, all accessing shared patient records to ensure continuity of care.
As a HIPAA and ISO 27001 certified platform, DOCGENIE upholds the highest standards of data security. It also enables in-clinic consultations, nationwide lab bookings, and
digital self-help tools, delivering seamless, secure, and personalized healthcare experiences.
Continuing its mission to make virtual care more accessible and effective, DOCGENIE has steadily evolved by integrating feedback from patients and its advisory board of doctors. The team believes telemedicine offers clear advantages, especially after COVID, which familiarized both doctors and patients with its convenience.
Considered the 'fourth space' of medicine alongside OPD vis its, hospital care, and home consultations, telemedicine complements rather than replaces traditional care. With over 350 experienced doctors, strict selection criteria, a strong support team, and ongoing tech enhancements, DOCGENIE ensures seamless, secure, patient-focused care while continuously adapting to evolving healthcare needs and technological advancements.
Revolutionizing Healthcare Access Globally
Driven by a strong commitment to clinical excellence, Vijay Raghunathan, Co-Founder of DOCGENIE, emphasizes, “DOCGENIE maintains a highly selective onboarding process, accepting only around 10 out of every 100 doctor applications.
Each application undergoes a rigorous review by our medical board followed by an interview to assess the doctor’s qualifications, clinical experience, and ability to deliver high-quality remote care”.
The platform is led by a unique and diverse founding team with academic backgrounds from premier institutions such as AIIMS New Delhi, IIM, the University of Pennsylvania, and Harvard and more. Guided by an experienced advisory board, DOCGENIE integrates deep medical expertise with innovation to deliver truly patient-centric virtual healthcare.
To ensure continuous improvement and maintain high patient satisfaction, a Google review link is sent after every consultation, allowing users to provide direct feedback. DOCGENIE has earned a 4.6+ Google rating, along with positive testimonials from users across over 950 cities.
Reinforcing its mission to deliver quality healthcare anywhere, DOCGENIE has achieved remarkable success stories that reaffirm its purpose. The team often receives consultations from remote villages, such as a case in Jharkhand, where the nearest hospital was 200 kilometers away.
Through virtual guidance, they supported a patient whose mother had been experiencing a high fever for several days. Army personnel stationed at the borders use the platform to connect their parents in villages with doctors, bridging geographic gaps. DOCGENIE enables multiple family members to join a consultation facilitating communication and coordination.
Globally, patients from over 52 countries, including the US and the UK, use DOCGENIE, drawn by India’s renowned medical expertise and technology. The platform addresses both acute and chronic conditions, including diabetes, asthma, mental health, and gynecological issues.
Whether supporting youth with depression or elderly patients requiring ongoing care, it delivers timely, private, and accessible services making it a powerful medium for addressing diverse healthcare needs with compassion and efficiency.
Looking Ahead
According to global reports, online OPD is expected to account for nearly 50 percent of all consultations over the next decade, up from the current 10 percent, as more patients recognize its benefits and doctors appreciate its growing capabilities.
DOCGENIE continues to evolve its platform by leveraging emerging technologies that enhance the effectiveness of remote care often surpassing in-person interactions at clinics or hospitals.
The company has also begun offering its platform as a white-label solution for healthcare providers worldwide, including clinics, hospitals, health tech companies, foundations, and governments, enabling them to deliver quality care under their own brand.
As DOCGENIE continues to build its core capabilities, it also plans to build specific solutions for some of the core chronic issues worldwide like Obesity, Diabetes, Hypertension, and more.
Continuing its mission to make virtual care more accessible and effective, DOCGENIE has steadily evolved by integrating feedback from patients and its advisory board of doctors. The team believes telemedicine offers clear advantages, especially after COVID, which familiarized both doctors and patients with its convenience.
Considered the 'fourth space' of medicine alongside OPD vis its, hospital care, and home consultations, telemedicine complements rather than replaces traditional care. With over 350 experienced doctors, strict selection criteria, a strong support team, and ongoing tech enhancements, DOCGENIE ensures seamless, secure, patient-focused care while continuously adapting to evolving healthcare needs and technological advancements.
DOCGENIE blends clinical excellence and technology to make quality healthcare accessible to all
Revolutionizing Healthcare Access Globally
Driven by a strong commitment to clinical excellence, Vijay Raghunathan, Co-Founder of DOCGENIE, emphasizes, “DOCGENIE maintains a highly selective onboarding process, accepting only around 10 out of every 100 doctor applications.
Each application undergoes a rigorous review by our medical board followed by an interview to assess the doctor’s qualifications, clinical experience, and ability to deliver high-quality remote care”.
The platform is led by a unique and diverse founding team with academic backgrounds from premier institutions such as AIIMS New Delhi, IIM, the University of Pennsylvania, and Harvard and more. Guided by an experienced advisory board, DOCGENIE integrates deep medical expertise with innovation to deliver truly patient-centric virtual healthcare.
To ensure continuous improvement and maintain high patient satisfaction, a Google review link is sent after every consultation, allowing users to provide direct feedback. DOCGENIE has earned a 4.6+ Google rating, along with positive testimonials from users across over 950 cities.
Reinforcing its mission to deliver quality healthcare anywhere, DOCGENIE has achieved remarkable success stories that reaffirm its purpose. The team often receives consultations from remote villages, such as a case in Jharkhand, where the nearest hospital was 200 kilometers away.
Through virtual guidance, they supported a patient whose mother had been experiencing a high fever for several days. Army personnel stationed at the borders use the platform to connect their parents in villages with doctors, bridging geographic gaps. DOCGENIE enables multiple family members to join a consultation facilitating communication and coordination.
Globally, patients from over 52 countries, including the US and the UK, use DOCGENIE, drawn by India’s renowned medical expertise and technology. The platform addresses both acute and chronic conditions, including diabetes, asthma, mental health, and gynecological issues.
Whether supporting youth with depression or elderly patients requiring ongoing care, it delivers timely, private, and accessible services making it a powerful medium for addressing diverse healthcare needs with compassion and efficiency.
Looking Ahead
According to global reports, online OPD is expected to account for nearly 50 percent of all consultations over the next decade, up from the current 10 percent, as more patients recognize its benefits and doctors appreciate its growing capabilities.
DOCGENIE continues to evolve its platform by leveraging emerging technologies that enhance the effectiveness of remote care often surpassing in-person interactions at clinics or hospitals.
The company has also begun offering its platform as a white-label solution for healthcare providers worldwide, including clinics, hospitals, health tech companies, foundations, and governments, enabling them to deliver quality care under their own brand.
As DOCGENIE continues to build its core capabilities, it also plans to build specific solutions for some of the core chronic issues worldwide like Obesity, Diabetes, Hypertension, and more.
