Tumbledry: Revolutionizing Unorganized Laundry Services

Navin Chawla, Co-Founder,Gaurav Nigam, Co-Founder

Navin Chawla, Co-Founder

Gaurav Nigam, Co-Founder

Founded by IIT & IIM(A) professionals along-with industry veterans, Tumbledry is a laundry & dry-cleaning solutions start-up which aims to bring ease to the life of the new age customers, through a chain of live laundry & dry-cleaning. The team is a mix of young energetic business leaders & veteran industry experts working together to revolutionize the unorganized laundry service provided currently by maids, dhobis & other small stores into an organized, professionally managed retail & e-commerce service. The two Co-Founders Gaurav Nigam and Navin Chawla have 40 years+ of work experience between them,at leadership positions like COO, Product Head, and Business Head in companies like Airtel, Reliance, Britannia & Lava.

It is during their professional excursions to USA, Europe & South East Asia they realized that laundry services are evolving into a major industry and most of the populace was outsourcing these services. "Whether you do it yourself or depend on others, laundry is an everyday challenge to be confronted on daily basis. Doing it yourself is very time consuming & additionally one has to go through the daily rigmarole of washing & ironing clothes with limited drying places. Outsourcing it to unorganized channels, is a considerable compromise on the wash quality & hygiene due to the low quality water & detergents used & mixing of your clothes with others while washing, not to mention the heavy toll it takes on the costly fabric. With Tumbledry, we aim to solve the laundry woes of the Indian consumers with the introduction of a world class laundry & dry-cleaning solution through Tumbledry stores."

Product proposition for Customers
Tumbledry has brought in a live store concept
for complete transparency at every 3-5 km span in Urban India, with quality assurance through American machines from the World leader in commercial laundry, Global standards detergents from Diversey, a world leader in commercial detergents & cleaning solutions. Clothes of each customer are processed separately to maintain the highest standard of hygiene.

The company offers professional & expert support at every stage of business (store search, store project, Staff Hiring, Staff training, Operations Hand-holding, Business Development handholding, Expansion), 360 degree marketing & brand support ­ digital & offline. Growth opportunities not limited to just one store.

Gaurav Nigam, Co-Founder

The Journey
Within such a short span of time, the company has been able to on-board 60 partners, with 32 partner stores already live in 18 cities of India. Two partners have signed up for the 2nd store of Tumbledry in just five months of starting their first store, reposing faith in the excellence of the Tumbledry business model. The company has witnessed 63 per cent of repetitive clients, which is growing every month. It has served around 35000 orders with the client base of 16000 in just 9 months of its operation. They now boast of presence in Big Cities like Delhi-NCR and Mumbai, along with small cities like Faizabad (Ayodhya), Gorakhpur, Gwalior and Agartala to name a few.

Tumbledry has served around 35000 orders with the client base of 16000 in just 9 months of its operation

The entire organization & the brand is dimensioned in a way to enable them to deliver the highest standards of laundry & dry cleaning services to our customers, and provide consistent and quality support to their Franchise partners. "We are a team of passionate people committed to change the laundry & dry cleaning landscape of India. We are well poised to take the pole position in the laundry industry in India with a Tumbledry store at every 3-5km of Urban India in the next two years, aiming to open 700+ stores.