The focus on automation has intensified in the global banking industry. Several banks are on the fast track to deploying the latest automation technologies in order to amplify productivity, cost savings and improve customer experiences. While this transformation is not always a smooth path, it will ultimately manifest into a much-matured system with seamless functions. Additionally, automation does not imply a one-size-fits-all approach but allows customized solutions. In this new digital era, banks are learning crucial lessons about workflows and how to more efficiently balance handoffs between man and machine.
Emmanuel Christi Das, Managing Editor
Lakshmanan Ramanathan, Business Head - Technology Solutions & Automation, Infosys BPM
Bhaskar Majumdar, Managing Partner, Unicorn India Ventures
Gurdeep Singh, Jujhar Group
Bharat Gupta, Co-Founder & CEO, FunctionUp
Peeush Bajpai, Founder & CEO, SpringPeople
Mohan Krishnaraj, Vice President & Global Head, HARMAN International (A Samsung Company)