Team StartupCity

• Giga secures $61 Million in Series A funding led by Redpoint Ventures
• Funds to expand technical team, scale enterprise deployments, and boost market reach
• Startup builds emotionally intelligent AI agents for real-time customer interaction

Artificial intelligence startup Giga has raised $61 million in a Series A round led by Redpoint Ventures, with participation from Y Combinator and Nexus Venture Partners. The company plans to use the funding to expand its technical team, accelerate its go-to-market strategy, and scale enterprise deployments across industries.

Founded by IIT Kharagpur alumni Varun Vummadi (CEO) and Esha Manideep (CTO), Giga develops emotionally intelligent AI agents that can reason, act, and respond in real time. These AI-powered systems are designed to transform customer experience by understanding tone, emotion, and intent across multiple languages.

Vummadi Vummadi, CEO of Giga, said, “Our goal is to fix what’s broken in customer experience”. He added, “For the first time, machines can understand emotional nuances and have meaningful conversations with users, changing how people interact with technology”.

Giga’s AI voice systems are already used by major enterprises, handling millions of customer calls each month in sectors such as e-commerce, financial services, healthcare, and telecom. Clients include Postman, DoorDash, and Capital.com.

Also Read: Wyzard.ai Secures $500,000 to Boost AI-Powered Sales Engagement

Satish Dharmaraj, Managing Director at Redpoint Ventures, said, “Giga isn’t just building an advanced support bot, it’s creating a foundational AI infrastructure for customer voice. We see it as a company capable of reshaping how businesses engage with users”.

With its focus on AI empathy, speed, and multi-intent understanding, Giga aims to lead the next wave of intelligent customer communication worldwide.