Team Startupcity

• Gupshup raised over $60 Million through equity and debt from Globespan Capital Partners and EvolutionX.
• Funds will support platform enhancement and market growth across India, the Middle East, Latin America, and Africa.
• With 50,000+ customers in 130+ countries, Gupshup continues to lead in conversational AI with advanced automation solutions

Mumbai-based conversational AI leader Gupshup has raised over $60 million in a funding round combining equity and debt, with participation from Globespan Capital Partners and EvolutionX Debt Capital. The capital infusion will fuel the company’s global expansion and boost go-to-market efforts in high-growth regions including India, the Middle East, Latin America, and Africa.

Founded and led by CEO Beerud Sheth, Gupshup provides a comprehensive platform enabling businesses to automate and personalize customer interactions through advanced conversational AI. Its suite of solutions ranging from AI agents and click-to-chat ads to campaign copilots, agent assist tools, and AI-powered personalization empowers brands to manage the entire customer lifecycle from discovery and purchase to support and retention.

Moving beyond basic chatbots, Gupshup's technology leverages autonomous agents to offer intelligent, human-like experiences at scale. With a strong customer base of 50,000+ businesses across 130+ countries, the company has earned accolades from leading industry analysts such as Gartner, IDC, and Juniper Research.

This latest round of funding marks a strategic milestone for Gupshup as it continues to shape the future of Conversational AI and drive deeper customer engagement across global markets.