Uniphore Raises $260 Million to Boost Global AI Automation
- Secures $260 million in Series F round led by NVIDIA and partners
- Plans to expand platform, partnerships, and global operations
- Continues acquisitions to strengthen automation and data capabilities
Conversational AI startup Uniphore has raised $260 million in its Series F funding round, led by NVIDIA, along with AMD, Snowflake, Databricks, and existing investors NEA and March Capital.
The company’s valuation remains steady at $2.5 billion, the same as its last funding round in February 2022, when it raised $400 million.
Uniphore said it will use the new funds to enhance its AI platform, expand partnerships, and grow operations across the Americas, EMEA, and Asia. It also plans to continue acquiring companies like Orby AI and Autonom8 to boost its automation and data capabilities.
Founded in 2008, Uniphore offers an enterprise AI platform that integrates systems of record, knowledge, and workflows. Its Business AI Cloud enables companies to deploy AI agents to automate tasks while ensuring data control and governance.
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The platform serves over 2,000 enterprises, including many Fortune 500 companies. Customers use Uniphore to automate customer support, HR, and supply chain processes. The company reports efficiency gains such as a 31% increase in self-service rates and saving 500 support hours monthly.
Uniphore operates on a subscription model and competes with other conversational AI firms like Observe.AI, Kore.ai, and Cognigy. The company recently acquired Orby AI and Autonom8 and earlier bought data firms ActionIQ and Infoworks.
