Medtravels:Providing End-To-End Healthcare Services Beyond Boundaries

Amit Ranjan, Co-Founder & CEO

Amit Ranjan

Co-Founder & CEO

There are numerous reasons people visit India the culture, the food, the weather. But in recent years, another factor drawing visitor’s attention is healthcare. Healthcare has become one of India’s largest sectors, both in terms of revenue and employment. It comprises hospitals, medical devices, clinical trials, outsourcing, telemedicine, medical tourism, health insurance, and medical equipment. According to research, the global healthcare industry is estimated to grow at a CAGR of 8.9 percent to be worth some $11.9 trillion, but the patients who lookout for treatments outside their home country face several challenges. Some of them include lack of healthcare services, high treatment cost,lack of proper awareness & correct information, long waiting time in many European nations, lack of trust, lack of postsurgery care, and more. Whereas, the Indian healthcare providers offer cost affordability and highquality treatment to the domestic and international market, which is incomparable amongst underdeveloped and developing countries. The sector is growing enormously due to its strengthening coverage, services, and increasing expenditure by the public and private players. Amongst those providers who have been running parallel with this expanding ecosystem, Medtravels a NABH accredited webbased healthcare platform is a name worth mentioning. A high CAGR of 7.3 percent and FDI into the healthcare segment is one of the driving forces, which led Medtravels to venture into the medical tourism segment.
Established in 2015, Medtravels enables the enduser to book treatments, compare and choose between doctors, hospitals, wellness centre, allied practitioners according to their choice of location, level, and budget. The company created a pool of value added services like e-visa, air & rail tickets, taxi, hotel accommodation, forex, medical loan (for domestic patients), and ordering pharmacy post discharge thus making everything accessible just from the single platform. It is actively engaged in conducting surgical camps and OPDs in various international locations to meet unmet medical needs of the people of that country.

Medtravels enables the end-user to book treatments, compare and choose between doctors, hospitals, wellness centre, allied practitioners according to their choice of location, level, and budget

It has also incorporated API integration into its business model, which gave it a tremendous boost. Today, the bootstrapped company has successfully empanelled with 300+ hospitals,has 17+ international franchise offices, has identified 66+ domestic locations, and gradually expanding its reach to these locations to make healthcare accessible to more people, irrespective of the location, level or budget. “The journey has been a roller coaster ride. It was important for us to create that ‘Trust’ factor amongst the healthcare providers to empanel their hospital onto the portal. After numbers of meetings, it was finally accomplished, and since then there was no looking back,” says Amit Ranjan, Co-Founder & CEO, Medtravels.

While exploring the marketplace, Medtravels found various loopholes in the existing system and its overall operation. To cover those lacunae, the company introduced a well differentiated model, which is enabling direct access to healthcare, maintaining a well balanced transparent work process, establishing a wide pool of strategic hospital partners in international locations, creating tieups with corporates, insurance & government bodies, providing multiple country options to patients looking for medical treatment, collaborating with various medical and wellness providers in a single platform, providing cashback facility to corporate clients, and more. Medtravels is playing an integral role in developing Ayurvedic treatments globally, especially in countries where the demand for traditional Indian treatment is at the peak of demand. The company is also constantly expanding its base of associates and referral doctors to maintain a steady flow of patients. It is also looking forward to making a digital presence in the target countries to reach out to the people looking for quality treatment at an affordable price.