The company provides a wide range of Holiday packages for Domestic and International travelers. The vacation offerings run based on combinations of Themes and Destinations. "With our strong Vendor-network, our destinations include all places on the Earth. We carefully designed a line-up of travel packages that knit together to create holidays that you will not for-get. Each package gives a glimpse of the local sightseeing, an insight into the local culture, an immersive experience that's enjoyable," says Nagendran Nagarajan, CEO.
The Idea behind VISIIT
The Tourism industry is one of the blooming sectors presenting an array of opportunities like scope to deliver seamless Service experience and excellence. This glaring
Since then, the company has carved a niche for itself in the industry. The team leaves no stone unturned in making the travellers' experience as perfect as possible. They go the extra mile to ensure the clients' safety as top priority. "There had been situations when we can-celled some trips where safety was a concern and provided refunds. Like the most, we do accommodate last-minute changes as in accordance with our vendors. Surprise cakes and bouquets are some goodies that we do often", he mentions.
VISIIT is an approved `Domestic Tour Operator' by Ministry of Tourism, Government of India
The company has built its own CRM and improvising on to connect end to end Customer touch points. Automation of process, standards, reporting, alarms and reduction of lead turnaround time are the prime goals by exploiting the technology internally. "We embrace new age communication tools for 24*7 availability and connect with customer for on-ground support. We are active in Social Media platforms to connect with intended Customers on packages and posts. Our blog site gets increasing readership each month due to vivacity and variety covering various aspects tours and destinations", he adds.
VISIIT has a strong commitment towards the three cornerstone stakeholders of success Clients, Employees and Partners/Vendors. "Since our focus is clear, with our dedicated follow-ups, we have been successfully doubling our revenue and client base every year. From initial years to now, our coverage in domestic has increased to 75+ and International destinations expanded to USA, Europe and Australia. Since last year, we also have started Cruise packages support and focusing on active themes as `Kids and Elderly friendly' and `Women only' tours", he informs.
In the coming years, we wish to expand to Luxury & Cruise segments, Business and Leisure combined tours. "We are working to enhance the content of our pack-ages, social media presence and relevant exposure to align and journey towards our roadmap", he concludes.