The implementation of Goods and Service Tax (GST) in 2017 caused wide spread confusion for businesses, especially small and medium sized enterprises (SMEs) owing to the complicated tax compliance. Many firms suffered as a result to understand the new tax structure and relied on tax professionals which in turn increased finances. In addition to this, the conventional ERP solutions were largely focused on accounting and billing and lacked integrated GST support.

Chanakya ERP addresses these issues by providing seamless, and comprehensive solutions including accounting and direct e-GST filing. The platform reduces the need for external tax professionals, saving both time and money and enables enterprises to overcome the complicated GST landscape easily.

In an exclusive interview with Startup City magazine, Dhiraj Kumar, Founder of Chanakya ERP, discusses the offerings, innovative approach, future roadmap for the organization, and much more. Let’s read about it.

Can you provide an overview of the key services offered by your company?

We provide various cutting-edge solutions to simplify business operations and compliances for taxpayers. Our platform offers direct e-GST filing which allows users to file their GST returns directly from within the ERP system. This eliminates the need to log on to the government portal and speeds up the filing process for businesses. Our Annual Maintenance Contracts (AMC) are priced lower than industry standards, providing clients with cost-effective support and updates.

We also provide complimentary GST assistance. Our compliance management team assists our users with any queries or concerns, free of charge.

As a startup, how have you developed a robust business model to position your company for sustainable, long-term growth in the market?

We are focused on carving a path for ourselves through unique policies instead of copying or following our peers. This has helped us to establish ourselves as a leader in the market. We also offer innovative solutions such as our GST e-filing feature, a pioneer in the sector.

Our dedication to providing timely updates and firstrate user assistance is what makes us stand apart. We ensure that our system is always being improved and that any problems encountered by users are fixed as soon as possible, often in minutes or a few hours. This attentiveness has helped our

brand establish a solid base. Our commitment to providing a bug-free experience together with quick, specialized fixes for any problems has made us a dependable partner that promotes long term growth and sustainability.

In the highly competitive IT industry, what strategies do you employ to remain innovative & differentiate your company?

We stay innovative by continuously updating our platform based on user feedback. Our team strives to pre-plan and adapt to the changing market needs to stay ahead of the competition. We go above and beyond by providing a comprehensive, one-stop-shop when other businesses would offer software and technical support.

In addition to software installation, we assist organizations with process optimization, inventory management, and compliance. Our team helps customers improve their Standard Operating Procedures (SOPs) to increase productivity and reduce expenses.

What are the latest technologies used in offering seamless services to the clients?

We use state-of-the-art technology to provide our clients with seamless services. A mobile app is available for field operations in addition to a secure Windows application that delivers our ERP system. We use Java for reliable back-end operations, Flutter for cross-platform mobile apps, SQL for database administration, and .NET for front-end development. Cross platform integration is made easy with RESTful APIs and Azure's secure cloud scalability.

Chanakya ERP delivers 99.99 percent bugfree, prompt, & reliable business solutions to ensure seamless operations

Could you share the core practices your company follows to provide ERP solutions tailored specifically to address the complexities of your client's businesses?

Our primary business at Chanakya ERP is to offer readymade ERP solutions that meet the unique requirements of different sectors without necessitating extensive customization. Our adaptable platform enables clients in the automotive, pharmaceutical, hardware, or manufacturing industries to customize settings to meet their specific business requirements. For example, we provide ready-made functionalities for Honda's two wheeler dealers, facilitating a smooth integration with Honda's HiRise ERP system. We also facilitate data transfer with other ERP systems, such as Ashirwad Pipesets, and CRMs for businesses, such as Exide.

Our strategy places a strong emphasis on seamless integration and connectivity, and this enables businesses to link our ERP with their existing infrastructure. We also provide one of the best customer support which responds in under five minutes, through multiple channels such as WhatsApp helplines, support tickets, and more.

Since we are a government-registered ASP, we receive notice of GST modifications in advance and release updates to our ERP system well in advance of the changes being put into effect. This guarantees that our clients always adhere to the most recent requirements without hiccups or delays.

What are your company’s future goals? Do you have any plans for future funding & if so, could you elaborate?

Our primary goal is to evolve as a leading ERP solution by integrating advanced technologies like AI and machine learning. We are developing features that will predict future trends such as stock needs and aim to provide more intelligent automation, predictive analysis, and ready-made solutions for various sectors in the future. We also plan to expand in the domestic and international markets.

Chanakya ERP is fully self-funded, financially secured, and it allows us to invest in our expansion. However, we are open to collaborations and funding that align with our vision of providing innovative features and hastening our products' growth. Our focus shall always be to attain sustainable growth since this will help us achieve our long-term objectives and prove beneficial for all the stakeholders involved.